Legal

Terms of Service

Effective 27 October 2026

These Terms of Service govern your use of the eSIM Grab website, public MCP connector, and associated plugin. By using these services, you agree to these Terms. If you do not agree, please do not use the service.

1. The comparison service

eSIM Grab helps travelers discover and compare eSIM plans from independent providers. We provide information and outbound links. We do not sell, issue, activate, or provide support for the eSIM plans shown in our comparisons.

The public MCP connector and plugin provide read-only access to current catalog comparisons and plan details, including multi-country comparisons and provider purchase links. They cannot place orders, install or activate eSIM profiles, or manage provider accounts. Historical price data is proprietary and is not available through these tools.

2. Plan information and availability

We obtain plan details from providers and their data feeds. Prices, exchange-rate conversions, coverage, network access, allowances, validity, promotions, and availability can change. Although we work to keep comparisons current, we do not guarantee that every listing is complete, current, or error-free. The provider's checkout page and terms control your purchase. Review them before paying.

3. Currency conversion

When a provider does not supply a price in your selected currency, we may display an estimated conversion using a recent exchange rate. We refresh conversion rates approximately once every 24 hours. Updates may be delayed or fail, and a converted amount may differ from the provider's final price. Your bank, card issuer, wallet, or provider may use a different rate or charge additional fees. The final checkout amount is authoritative.

4. Affiliate relationships

Some links are affiliate links. If you use one to make a purchase, the provider may pay us a commission at no extra cost to you. A provider's checkout price can change independently. Rankings and filters are designed to help compare plan attributes and are not a guarantee or endorsement of any provider.

5. Purchases and provider support

Any purchase is a transaction between you and the provider. The provider is responsible for payment processing, delivery, activation, service, refunds, cancellations, and customer support. Its terms and privacy policy apply. Contact the provider directly about an order or eSIM service issue.

6. Your responsibilities

You agree to:

• use the service lawfully and provide accurate information;
• confirm device compatibility, destination coverage, activation rules, and plan restrictions before purchasing;
• avoid interfering with the site, bypassing security controls, scraping at a harmful rate, or using the service to distribute malicious code; and
• respect intellectual-property and other third-party rights.

7. Intellectual property

The eSIM Grab site, branding, design, and original content are protected by applicable intellectual-property laws. Provider names, logos, and plan information belong to their respective owners. You may use the site for personal comparison purposes, but you may not reproduce or commercially exploit substantial parts of it without permission.

8. Third-party services

We are not responsible for the content, security, availability, products, or practices of third-party sites and services. A link does not make the third party our agent or create a partnership with it.

9. Disclaimer

To the extent permitted by law, eSIM Grab is provided "as is" and "as available." We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, lost profits or data, or losses caused by a provider, network, device incompatibility, inaccurate listing, or interruption. Our total liability arising from the service will not exceed the greater of the amount you paid directly to us in the preceding twelve months or US$100. These limits do not apply where prohibited by law.

11. Changes and suspension

We may change, suspend, or discontinue parts of the service and may update these Terms. Updated Terms take effect when posted with a new effective date. Continued use after that date means you accept the updated Terms.

12. Governing law and dispute resolution

These Terms are governed by the laws of Taiwan, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or the service is subject to the exclusive jurisdiction of the Taiwan Taipei District Court as the court of first instance. Mandatory consumer rights and jurisdiction rules that cannot be waived remain unaffected.

13. Data Sources and Attribution

Geographic information on our city pages and destination directory, including place names, alternate names, coordinates, and time zones, is derived from GeoNames and its cities500 and alternateNamesV2 datasets, licensed under Creative Commons Attribution 4.0 International (CC BY 4.0).

We select and reorganize the source data for our destination pages and adapt names for display. Where a Traditional Chinese name is unavailable, we may convert a supplied Simplified Chinese name using Taiwan terminology. GeoNames data is provided without warranty of accuracy, completeness, or fitness for a particular purpose. GeoNames does not endorse eSIM Grab. The restrictions in these Terms do not limit rights granted under CC BY 4.0 for this geographic data; eSIM plan and coverage information comes from providers and is not covered by this attribution.

14. Company Information

eSIM Grab is operated by Uear Music Technology Co., Ltd.

15. Contact Information

Questions about these Terms can be submitted through our contact form.